Customer, technician, partner, and business workflows

DDD Portals

DDD portals organize the work behind roadside service, customer accounts, technicians, partners, and future fleet operations.

Cleaner access for each role

Customers need bookings and records. Technicians need assigned jobs and status actions. Admins need dispatch visibility. Partners need listings and leads. Fleet customers need vehicle oversight.

One ecosystem, separate permissions

Each portal should show the right tools for the right role while keeping customer data, technician jobs, partner listings, and fleet records separated.

What You Can Do Here

• Customer Portal.
• Admin Portal.
• Technician Portal.
• Partner Portal.
• Fleet Account tools.
• Fish On web portal.

Helpful DDD Links

• Book roadside service
• Diagnose your car problem
• Track My Tech
• Customer Portal
• DDD AutoHub

Questions

Why separate portals?

Separate portals keep the app cleaner and reduce mistakes by showing each user only the tools they need.

Can DDD add more portals later?

Yes. The platform is structured so fleet, partner billing, reports, and additional cities can be added.

DDD Roadside Assistance LLC is a Cincinnati-based, woman-owned roadside assistance and automotive technology company.