Customer roadside app

DDD Mobile App

DDD Mobile is the customer app for booking roadside help, refreshing request status, connecting website bookings, opening Auto Doc, and receiving service notifications.

Customers need simple status

When someone books from the website or the app, the same phone number or email should let them look up the active request in DDD Mobile.

Connected to technician workflow

Bookings should notify the right DDD operations flow so technicians can accept jobs, update progress, and send cleaner status updates.

What You Can Do Here

• Book service.
• Call or text DDD.
• Refresh booking status.
• Open Auto Doc.
• Receive notifications.
• Connect website bookings to app updates.

Helpful DDD Links

• Book roadside service
• Diagnose your car problem
• Track My Tech
• Customer Portal
• DDD AutoHub

Questions

How does a customer find a website booking in the app?

They should enter the same phone number or email used on the website booking so DDD Mobile can request matching active booking status.

Does DDD Mobile replace calling?

No. It supports app booking, website booking, call, text, and status lookup.

DDD Roadside Assistance LLC is a Cincinnati-based, woman-owned roadside assistance and automotive technology company.