Terms and Conditions
DDD Roadside Assistance LLC
Effective Date: March 2026
These Terms and Conditions govern the use of the DDD Roadside Assistance website and services.
By using our website or requesting services, you agree to these terms.
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Services Provided
DDD Roadside Assistance LLC provides mobile roadside assistance services including but not limited to:
• jump starts
• tire services
• battery assistance
• minor roadside repairs
• roadside diagnostics
• vehicle assistance services
Services are provided based on technician availability and service location.
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Payment Policy
Payment terms for services are as follows:
• 50% of the service fee is due upon technician arrival before service begins.
• The remaining 50% is due after the service is completed.
Customers may be responsible for additional costs including:
• replacement parts
• fluids
• additional labor outside the quoted service
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Customer Responsibilities
Customers are responsible for:
• providing accurate vehicle information
• ensuring safe access to the vehicle
• providing the correct service location
• ensuring the vehicle is legally accessible for service
DDD Roadside Assistance reserves the right to refuse service in unsafe conditions.
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Limitation of Liability
DDD Roadside Assistance LLC shall not be held liable for:
• pre-existing vehicle damage
• mechanical failures unrelated to the requested service
• damages caused by unsafe vehicle conditions
• delays caused by weather, traffic, or external conditions
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SMS Communications
By submitting a service request form and providing your phone number, you agree to receive SMS communications from DDD Roadside Assistance.
These communications may include:
• service confirmations
• technician arrival notifications
• service updates
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP
For assistance reply:
HELP
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Website Use
Users agree not to misuse the website, attempt unauthorized access, or interfere with the operation of the website or services.
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Service Area
DDD Roadside Assistance services the greater Cincinnati and surrounding areas. Service availability may vary depending on technician location and operating hours.
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Changes to Terms
DDD Roadside Assistance LLC reserves the right to update these Terms and Conditions at any time. Updates will be posted on this page.
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Contact
DDD Roadside Assistance LLC
Cincinnati, Ohio
Website: