Book Your Service
Tell us where your vehicle is, what you need, and your preferred date and time.
Shop or mobile service
- Shop: 3291 Beekman St, Cincinnati, Ohio.
- Entrance: Behind the former Fade to Black Barbershop.
- Appointment request hours: Monday–Friday, 11 AM–7 PM.
- Before traveling: Wait for DDD to confirm your arrival time.
- Walk-ins and same-day service: Subject to technician availability; our team may be on mobile calls.
Booking your service
- Choose Shop appointment or Mobile service on the form. Your choice is saved with your booking. Include EMERGENCY or ROUTINE in your message.
- Enter your preferred date and time. Your appointment is confirmed only after DDD responds.
- Mobile: Enter your vehicle’s location.
- Shop: Your service address is filled in automatically when you choose a shop appointment.
Appointment and arrival policy
- Cancel as early as possible.
- Contact DDD if you will be over 15 minutes late; rescheduling may be necessary.
- Arrange any vehicle or key drop-off with DDD first.
- DDD confirms the work and estimate before service. Additional work requires approval.
- After-hours mobile help: Lockouts, jump starts, and spare tire changes only.
- No towing. Do not drive an unsafe vehicle to the shop.
