DDD Roadside Assistance LLC
Effective Date: March 2026
DDD Roadside Assistance LLC (βDDD Roadside Assistanceβ, βweβ, βourβ, or βusβ) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or request roadside services.
Information We Collect
We may collect the following types of information when you use our website or services:
Personal Information
β’ Name
β’ Phone number
β’ Email address
β’ Vehicle information
β’ Service location
β’ Service request details
Technical Information
β’ IP address
β’ Browser type
β’ Device type
β’ Website usage information
This information may be collected when you:
β’ Submit a service request form
β’ Contact us through the website
β’ Communicate with us via SMS or phone
β’ Use features on our website
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How We Use Your Information
DDD Roadside Assistance may use your information to:
β’ Provide roadside assistance services
β’ Communicate service updates and technician arrival times
β’ Process service requests
β’ Improve website functionality
β’ Provide customer support
β’ Send service-related notifications
We do not sell or rent your personal information to third parties.
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SMS Communications
By submitting a service request form and providing your phone number, you consent to receive SMS messages from DDD Roadside Assistance related to your service request.
These messages may include:
β’ Appointment confirmations
β’ Technician arrival notifications
β’ Service updates
β’ Customer communication related to roadside assistance
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe.
For help, reply:
HELP
or contact us directly.
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Data Protection
We implement reasonable security measures designed to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.
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Third-Party Services
Our website may use third-party services such as:
β’ payment processors
β’ website hosting services
β’ analytics tools
β’ communication platforms
These third parties may collect information necessary to provide their services.
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Changes to This Privacy Policy
DDD Roadside Assistance reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
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Contact Information
DDD Roadside Assistance LLC
Cincinnati, Ohio
Website: https://dddcincy.com
For privacy questions or concerns, please contact us through our website.